Scammers hit Amazon customers in new effort

We’ve used this space on any number of previous occasions to warn readers about scams we’ve become aware of, especially those that tend to prey on senior citizens.

One of the latest, according to Michigan Attorney General Dana Nessel, has scammers impersonating Amazon customer service representatives.

Michiganders should closely scrutinize any and all calls alerting them to suspicious activity on their Amazon account and avoid giving out personal information if they receive one, Nessel said in a state press release.

“If you are contacted by an unsolicited caller asking for your personal information and if they insist there is a problem with any of your accounts–don’t fall for it,” Nessel said in the press release. “Bad actors are working overtime in an effort to bamboozle you out of your hard-earned money. If you are an Amazon customer, log in to your account directly through the mobile app or website to verify your order status or contact customer service.”

Here are some ways to spot the so-called Amazon scam:

≤ Be skeptical of unsolicited calls. Some departments at Amazon will call customers, but Amazon will never ask you to disclose or verify sensitive personal information or offer you a refund you do not expect.

≤ Amazon will never ask you to make a payment outside of their website and will never ask you for remote access to your device.

≤ Amazon will never send you an unsolicited message that asks you to provide sensitive personal information.

Any customer who receives a questionable email or call from a person impersonating an Amazon employee should report them to Amazon customer service immediately.

Amazon investigates these complaints and will take action, if warranted.

Consumer complaints can also be filed online at the Attorney General’s website, or by calling 877-765-8388.


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