The Michigan Department of Treasury took what we believe was a very wise — and preventative — step last week when it started staffing its downstate offices on a 24-hour, seven day a week basis.

The move, according to a treasury department press release, was taken to better serve state residents during the COVID-19 pandemic.

“Through these uncertain times, the Michigan Department of Treasury is ready to assist and serve taxpayers,” State Treasurer Rachael Eubanks said in the release. “Please reach out to us if you need assistance.”

Acknowledging that both individuals and businesses are in need of information and assistance during these troubled times, both are now being served round-the-clock.

Here is some information to get you started:

Individual income taxes

Although both federal and state income tax returns and payments are not due until July, taxpayers are encouraged to file when they are able, as the state Treasury Department is continuously accepting and processing returns. Taxpayers who are owed a refund should file their returns immediately in order to receive that payment.

Online services — including the ability to check the status of a refund and ask questions — are available through the Treasury Self-Service website.

Business taxes

Certain business taxpayers scheduled to make sales, use and withholding tax payments for March and April or for the first quarter of 2020 can postpone filing and payment requirements until May 20, 2020. The state Treasury Department will waive all penalties and interest.

This is a great move, given the confusion the pandemic has caused. We recommend that readers use this expanded service.