UPHHH named as 2020 HHCAHPS HONORS recipient

MARQUETTE — U.P. Home Health & Hospice has been named a 2020 HHCAHPS Honors recipient by HEALTHCAREfirst.

“This prestigious annual review recognizes agencies that continuously provide a positive patient experience and high-quality care as measured from the patient’s point of view,” according to a news release.

It acknowledges the highest performing agencies by analyzing the performance of the Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) survey satisfaction measures.

“HHCAHPS Honors recipients are industry leaders in providing quality care and constantly seeking ways to improve,” said Ronda Howard, Vice President Revenue Cycle and CAHPS at HEALTHCAREfirst. “We are honored to be aligned with such high performing agencies like U.P. Home Health & Hospice and we congratulate them on their success.”

U.P. Home Health & Hospice Executive Director, Jennie Garrett-Bureau, credits the agencies longstanding leadership and clinical expertise for being named a 2020 Home Health Honors recipient.

She said in a news release, “We have an amazing team here that always puts the patient first. We look to providing the best continuity of care for our patients. These people are our friends and neighbors, and we take care of them like they are.”


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