Mission Point welcomes Thompson
ISHPEMING — Mission Point Healthcare Services is welcoming a new administrator, Jason Thompson, to Mission Point of Ishpeming.
Below is a statement from Thompson outlining his background, experience and goals.
“I started my career out as a CNA when I was 17, not realizing how much I loved long-term care at the time. It didn’t take long for me to feel I had found my niche and I was able to secure a position as the administrator in training at Samaritas Senior Living of Cadillac. Once I received my license, I was on the hunt for a new role and was offered a position with Freeman Nursing and Rehab in Iron Mountain at the fresh age of 21. Freeman was a 5-star facility, and I maintained that star rating for the duration of my time with them and received less than the state average for citations during our annual survey.
“When I transferred from Freeman to Gladwin Nursing and Rehab, they had received 23 citations and 3 G tags in their annual survey, and we were able to clear on the first revisit. Gladwin also struggled with census and suffered a huge financial deficit when I took over. After a few months of meeting with our local referral sources and responding to their concerns, we were able to grow from well below our census budget to exceeding it and maintaining a stable census averaging 6 above. With higher census, we were able to take the facility that was budgeted to operate on a loss to exceeding revenue well above what was expected.
“I have now had the opportunity to join Mission Point team here in Ishpeming and with the help of this wonderful team, we were able to clear three survey timelines in the first visit. Now that we are cleared from the state, I am ready to start helping this facility grow and achieve the potential that I have seen here since my first day.
I have what I call my three pillars of how we succeed which are Customer Service, Teamwork and Communication. I am confident if a facility can master those skills then we will far exceed any expectation set. My vision for Ishpeming is to not only create an environment where the team that care for our residents look forward to coming to work and want to provide the best care possible, but to also become the preferred provider in the area for skilled and long-term nursing care.”