MARQUETTE - In the fall, Jandrons Fine Jewelry will celebrate its 25th year of operation in Marquette.
Family owned and operated, the business has two locations, both inside the Westwood Mall in Marquette Township - Jandrons Fine Jewelry and Jandrons II.
Jandrons Fine Jewelry store manager Jon Arntsen said the company prides itself on service after the sale.
A line of jewelry made with greenstones, the official state gem of Michigan, is offered at Jandrons Fine Jewelry. Inset, Jandrons handcrafts its own Upper Peninsula pendants in the store, made from yellow gold, white gold, or sterling silver. (Journal photo by Adelle Whitefoot)
"What separates us is probably the service because we offer the repairs in store, we offer the clock and watch repair, those are services that generally you don't find at other jewelry stores - at least not locally," Arntsen said. "It's easy to make the sale, but it's a lot harder to follow up after the sale with the service side of what a customer needs."
Those services include jewelry repair, clock and watch repair, engraving and custom jewelry making.
On Wednesdays, one of the jewelers takes the day to work on watch and clock repair, a big portion of Jandrons' service side of the business. The company also handles repair work for other types of jewelry on a daily basis.
"It's like a constant stream in and out, bringing in things that need repair, picking up repairs," Arntsen said. "That's probably the part of this business that keeps us the busiest."
The company handcrafts its own Upper Peninsula pendants in the store, made from yellow gold, white gold or sterling silver.
"We have a couple styles that have diamonds in them," Arntsen said. "We weren't the first to make a U.P. pendant, but I think if you compared our U.P. pendant to others it's definitely a heavier, more substantial piece."
Jandrons also offers customers a custom jewelry option, allowing generations of family jewelry to gain new life.
"A lot of times, people will come in with old gold, they've got some rings they don't wear, they've got Grandma's wedding band, maybe a necklace from their dad, they'll bring those in and want to incorporate part of those items into a single piece," Arntsen said.
He said one of the company's jewelers specializes in crafting gold nuggets for people who want to refashion family jewelry into something different from the standard ring or pendant.
"Somebody will bring in a bunch of their old gold and they want it made into something, but maybe they don't want it to be so traditional," Arntsen said. "They want something a little more freeform and unique. We've got one jeweler that does a really good job making freeform and custom nuggets."
The company also offers a line of greenstone jewelry - the official state gem of Michigan - as well as loose greenstone.
Jandrons is also a truly family-run business, with Neil and Kathie Jandron and daughters Tia Arntsen (wife of Jon Arntsen) and Tammy Kulbieda all working for the business.
Along with the family, the company also employs 20 people, Jon Arntsen said.
For more information on Jandrons Fine Jewelry or Jandrons II, visit www.jandronsfinejewelry.com.
Jackie Stark can be reached at 906-228-2500, ext. 242.